Returning goods bought online is not a problem, all we ask is they’re returned within 28 days of delivery, unused, in perfect condition and in their original packaging. Goods returned to us that do not meet these requirements will be sent back to you at your cost (normally our standard delivery charge). The original delivery charge cannot be refunded. Furniture and equipment orders may be subject to additional conditions, please see below for details.

Due to health and safety regulations we cannot accept returns (subject to our discretion) of the following products if the packaging has been opened:

• Scissors/Razors
• Cosmetics
• Nail polishes
• Hair brushes, extensions & accessories
• Body jewellery/Piercing tools
• Foot Spas

This list is not exhaustive, your statutory rights are not affected.